Mobility and Homecare FAQs

A commode chair is a portable toilet that can be placed anywhere. It’s a valuable aid for individuals with limited mobility as it allows them to maintain their independence and dignity by providing a convenient and accessible toileting solution.

Consider factors such as the user’s mobility level, bathroom space, and personal preferences. We offer a variety of options, including 3-in-1 commodes, bedside commodes, and drop-arm commodes, to cater to different needs.

Raised toilet seats increase the height of the toilet, making it easier for users to sit down and stand up. They reduce strain on the knees and provide extra comfort for those with mobility issues.

Many of our homecare products, such as walkers and commodes, are adjustable to accommodate various user heights and requirements. Check the product descriptions for specific details.

Yes, we provide installation services for select homecare equipment. Please contact our customer support for information about installation options and availability in your area.

Regularly inspect and clean your equipment. Lubricate moving parts as needed. Follow the manufacturer’s maintenance guidelines, which can be found in the product manual.

Yes, we offer rental options for certain homecare equipment. Contact us for details on rental availability and rates.

Yes, all of our homecare products come with warranties. Warranty terms and coverage may vary by product, so be sure to review the specific warranty information for the item you’re interested in.

We recommend consulting with a healthcare professional or therapist who can assess your needs and provide recommendations. Our knowledgeable staff can also assist you in selecting the most appropriate equipment.

Mobility scooters provide enhanced mobility and independence for individuals with limited mobility. They are ideal for running errands, visiting parks, and enjoying outdoor activities. Incredibly economical to run and has minimal or no service requirements.

Mobility scooters come in various weight capacities and sizes. Our consultants can quickly ascertain your needs but check the product specifications to ensure it can comfortably accommodate your weight and dimensions.

Yes, many mobility scooters are designed for both indoor and outdoor use. Consider your specific needs and the scooter’s features when making a choice.

Some of our mobility scooters are foldable or easily disassembled for easy transport including both flight-compatible and perfect on cruise ships. Check the product descriptions for details on portability.

The range of mobility scooter batteries varies by model, but many can travel up to 10-40km on a single charge. It’s important to consider your typical usage patterns. This will largely depend on the user’s weight, the terrain, speed setting and tyre pressures.

Yes, all mobility scooters include a user manual with instructions for operation and maintenance. It’s crucial to read and follow the manual for safe use.

Yes, we encourage customers to visit our store and try out different mobility scooter models to find the one that best suits their needs and comfort.

Yes, follow safety guidelines such as obeying traffic rules, and maintaining a safe speed. Regularly inspect your scooter for maintenance and avoid overloading it.

Yes, we offer a range of accessories such as baskets, backpacks, half canopies, walking stick holders and more, to enhance the functionality and comfort of your mobility scooter. Check our Accessories section for all the options.

Yes, we offer training sessions on the proper operation and maintenance of mobility scooters. Our staff can provide guidance and answer any questions you may have.

Electric wheelchairs offer greater independence, especially for individuals with limited upper body strength. They are powered, making manoeuvring easier and less physically demanding.

It’s important to consider factors like user dimensions, comfort preferences, and intended usage when choosing the size and seating options for an electric wheelchair. Our team can assist you in finding the right fit.

Battery life varies by model and usage. On average, electric wheelchairs can travel several miles on a single charge. Regular charging and maintenance are essential for optimal performance.

Many electric wheelchairs are designed for both indoor and outdoor use. Most are foldable to suit a small car storage. However, some models are better suited for specific environments. Choose a model that matches your intended usage.

Laws and regulations regarding electric wheelchair use may vary by location. It’s important to familiarize yourself with local rules and ensure you follow safety guidelines.

Yes, we provide customisation options for certain electric wheelchair models. You can often choose features such as seat size, armrests, and joystick controller placement.

Our electric wheelchairs are equipped with safety features such as anti-tip wheels, seatbelts, and adjustable speed settings. These features enhance user safety.

Yes, many electric wheelchairs are designed for transportation. We offer compatible accessories such as wheelchair carriers and ramps to facilitate easy transport.

Yes, our electric wheelchairs typically come with warranties. Warranty terms and coverage may vary by model, so please review the specific warranty information for the wheelchair you’re interested in.

Regularly inspect tires, brakes, and battery connections. Keep the wheelchair clean and lubricate moving parts as needed. Refer to the manufacturer’s manual for specific maintenance instructions.

We offer both manual and electric wheelchairs. Manual wheelchairs are self-propelled or pushed by a caregiver, while electric wheelchairs are powered for user convenience.

Consider factors like user dimensions, mobility level, and intended usage (indoor, outdoor, both) when choosing a wheelchair. Our staff can assist you in finding the perfect fit.

Lightweight wheelchairs are easier to manoeuvre and transport. They are foldable to suit small car storage. They are ideal for users who need a wheelchair for occasional use or who want added convenience.

Yes, many of our wheelchairs offer customisation options, including seat sizes, armrests, leg rests, and wheel types. This ensures that you get a wheelchair tailored to your specific requirements.

Regularly check tire pressure, brakes, and ensure all moving parts are properly lubricated. Follow the manufacturer’s maintenance guidelines provided in the user manual.

Yes, our wheelchairs have weight capacity ratings that vary by model. It’s crucial to choose a wheelchair that can safely support your weight.

Yes, we encourage customers to visit our store to try out different wheelchair models to find the one that suits their comfort and needs.

Many of our wheelchairs are designed to be foldable, making them convenient for transportation and storage. Check the product descriptions for details.

Laws and regulations regarding wheelchair use may vary by location. Familiarise yourself with local rules and ensure you follow safety guidelines when using your wheelchair in public.

Yes, we offer training sessions on the proper operation and maintenance of wheelchairs. Our staff can provide guidance and answer any questions you may have.

We offer a variety of walkers, including wheeled walkers, rollators, specialised walkers, heavy-duty, bariatric and travel walkers designed for specific needs.

Your consultant can help you select the right walker. Consider your stability, mobility, and the terrain you’ll be using the walker on.

Yes, most of our walkers are adjustable in height to accommodate users of varying sizes. Ensure that the handles are at the correct height for proper posture and support.

Yes, many of our walkers, especially rollators, are equipped with handbrakes that allow users to control their speed and stop safely.

Yes, our walkers have weight capacity ratings that vary by model. It’s important to choose a walker that can safely support your weight.

Walkers are generally not suitable for stairs or highly uneven terrain. Consider other mobility aids or solutions for such situations. Some bigger models suit rough terrain.

Regularly check for loose screws or parts, clean the walker, and lubricate moving parts as needed. Follow the manufacturer’s maintenance guidelines provided in the user manual.

Yes, we provide accessories such as baskets, trays, and pouches that can be attached to many of our walkers for added convenience.

Yes, it’s advisable to consult with a healthcare professional or therapist who can assess your mobility needs and provide recommendations. Our knowledgeable staff can also assist you in choosing the right walker.

We offer a variety of ramps, including portable ramps. These ramps are designed to provide accessibility solutions for different situations. they are suitable for a variety of uses from disability to tradespeople or meeting OSH or commercial customer service needs.

Consider factors such as the height of the threshold or obstacle, the type of mobility device you use, and the intended use of the ramp. Our team can help you select the appropriate ramp.

Yes, many of our ramps are designed for both indoor and outdoor use. The choice depends on your specific requirements and the locations where you need accessibility.

Yes, our ramps are typically rated for weight capacity. Be sure to choose a ramp that can safely support the weight of your mobility device and user.

Many of our ramps are designed for easy DIY installation, and we provide detailed instructions. Our ramps are designed to be portable and easily installed.

Yes, we offer portable ramps that are lightweight and designed for easy transportation. They can be folded or disassembled for convenience.

Follow the manufacturer’s instructions for proper installation and use. Ensure that the ramp is secure, and use handrails if available. Regularly inspect the ramp for any signs of wear or damage.

Local building codes and regulations may apply to the installation of ramps. It’s important to check with your local authorities to ensure compliance.

At this point, we have fixed products at affordable prices and we are unable to offer customised services.